FAQs

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Other questions

Do you have other wholesale products?

Our list of wholesale products is long and includes wholesale delta 10, wholesale delta 9, wholesale, wholesale THCA, wholesale THCV, wholesale THCP, wholesale delta 9 THCH, wholesale delta 11 THC, and so much more. Contact our team today to discuss all of our wholesale cannabinoids.

What kind of CBD Isolate wholesale products do you sell?

We sell various CBD Isolate wholesale products, from tinctures to creams to gummies. If your customers want CBD Isolate powder to make their tinctures, we have that too!

Will I get a free gift card every time I enter my email and phone number?

No, our giveaway is one per customer. Once you enter your email and win a free gift card, you will no longer be eligible to receive more gift cards through that account. We also only allow one giveaway gift card per shipping address, meaning only one account per household is eligible. 

I enabled the app but it’s not working.

If you enabled the app but are not getting push notifications, please go to your Account, whether on the app or on your browser, and click on Notifications. Once there, ensure you have enabled push notifications for order & shipment updates and/or special in-app offers.

If your push notifications are enabled from your account but they are still not working:

On Android:

  1. Open your device's Settings
  2. Go to "Notifications & Status Bar" and then "App Notifications"
  3. Toggle “Allow Notifications” on Diamond CBD .

On iPhone:

  1. Open your device’s Settings.
  2. Open Diamond CBD in the Settings.
  3. Tap “Notifications”
  4. Toggle “Allow Notifications” on.

If I subscribe now, do I get to keep this price for my Build Your Own Bundle forever?

Yes! The first 1,000 people to subscribe lock in lifetime pricing and can get Half Os for as low as $69.65 per month and Full Ounces for as low as $139.65 per month.

Even if you pause your subscription, you can return anytime and keep your original rate!

Plus, subscribe now and get $40 OFF your first month Full Ounce Bundle subscription or $20 OFF your first month Half Ounce Bundle subscription! Find codes in product descriptions.

Are the special drop products tested and verified?

Yes—every batch is fully lab-tested for purity, potency, and consistency before shipping.

We believe transparency is key, so lab reports are available to review with every release. That way you know exactly what you’re getting, with no surprises.

You can preorder with confidence knowing your product has been verified and meets strict quality standards before it ever reaches your door.

When will my pre-order order ship?

Orders don’t ship until the preorder window officially closes. That’s when production kicks off. All dates are listed on the special drop product page.

It usually takes about 3–5 days for your batch to be pressed, packaged, quality-checked, and ready to leave our facility. Nothing comes off a shelf—it’s all made fresh for this drop.

Once your package is out the door, you’ll get a confirmation email with tracking so you can follow it all the way home. 

What other limitations are there on your coupons?

Our coupons are limited to one per customer, per sale. Any attempts to reuse a coupon or discount code via multiple accounts or addresses will render any all discounts invalid and will result in a canceled order.

My order says pending when I log in. What does it mean when my order is pending?

When you log in to check your order, it might have one of several different statuses, one of which is pending. If your order is pending that simply means that we have received your order and it is now waiting to be shipped. Orders will typically ship out 24 to 48 business hours after your purchase is placed. (During busy season it may take up to 72 business hours to process order.) Once your order ships the pending status will change. It will be replaced by your tracking number. In addition, we will also email you your tracking information.Your package will typically arrive within 3-5 business days after shipped, via USPS (USPS business class shipping terms applied). We do offer expedited processing and shipping at an extra charge. 

What does Pre-Order mean?

Pre-order means you’re reserving a limited edition product before it’s officially released. We only produce these items in small, exclusive batches, so placing a pre-order guarantees you won’t miss out.

Is there a limit to how many people I can refer to Diamond?

No, you can refer as many people as you’d like to Diamond CBD! For every person you refer, you get 2,500 Diamond points ($25 value), and for every five people that join using your referral code, you get an extra 2,500 Diamond points for a total of $150 in Diamond points. 

Is shipping different for vapes than for everything else?

Starting in April 2021, we began shipping vape products via USPS due to new federal laws concerning vaping products. Effective April 5, 2021, UPS will not transport vaping products to, from or within the United States due to the increased complexity to ship those products, we wrote in a recent blog. You can read more here.

What is the PACT Act?

The PACT Act is a new law passed by the federal government that places additional requirements on the shipping of vape and tobacco products. Diamond CBD is in full compliance with all state and federal laws.

How long for THCV gummies to kick in?

Most edibles based on cannabinoids can take a little longer to begin working. In most cases, you will begin to feel the effects within 30 minutes. However, it may take up to four hours for the effects to reach their peak.

What are all the CB1 receptors in the body?

There are many CB1 receptors in the body, and they can be found in the brain, thyroid, upper airways, liver, adrenal glands, and other areas of the body.

What are the CB2 receptors in the body?

CB2 receptors in the body include the eye, stomach, heart, pancreas, digestive tract, and bones.

What is the ECS' role in the body?

The role of the ECS, or endocannabinoid system is to create balance, or homeostasis. The ECS controls almost every function from sleep to rest to relaxation and more.

What is the endocannabinoid system?

The Endocannabinoid System (ECS) is a group of cell receptors within the body. It is a vast system of receptors that accepts our bodies' own endocannabinoids as well as the phytocannabinoids found in hemp. The ECS supports a variety of different bodily functions. When our naturally produced cannabinoids arent enough to help maintain the ECS, phytocannabinoids like CBD can help give it a boost.

What are endocannabinoid receptors?

Endocannabinoid receptors are responsible for creating the body's own version of cannabinoids. That's right, you create cbd and thc (or versions thereof) inside your body with things like the CB1 and CBD2 receptors!

What are flavonoids?

As we noted in one of our blog postings recently, Flavonoids consist of groupings of polyphenolic compounds that perform as secondary metabolites to countless fungi and plants. With well over 6,000 different varieties of flavonoids already discovered, their effects and functions span across a diverse spectrum. One of the primary purposes of flavonoids is to provide color to plants, among other things.