FAQ - Frequently Asked Questions About Delta-8 and CBD


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Most common questions

How do I join the Diamond Rewards Program?

Joining our Rewards Program is easy! If you already have an account with us, you’re already signed up for our Rewards. If you don't, simply create an account on Diamond CBD and that's it! No further action is required.

How do I earn points?

There are many ways to earn reward points. By creating an account on Diamond CBD, you automatically get 50 points. Additionally, you get ten (10) points per dollar spent at the store and 2,500 points for referring friends who spend over $50 on their first order. 

What can I redeem my points for?

You can redeem your points on gift cards and other products. You can redeem rewards for as little as 2,500 points, or save up and get greater rewards for a larger amount of points. 

Other questions

Once I have redeemed a reward with my points, can I get a refund on those points if I change my mind?

No. Once points have been redeemed for a reward, those points cannot be refunded to a member's account. All redeemed rewards are final.

How do I check my points balance?

To check your points balance, go to your account and click on the Rewards tab. On your dashboard, you'll be able to check your earned points, the points you've redeemed, and your Rewards Program activity. Your up-to-date points balance is also always displayed in the top of the Rewards Popup. 

Do rewards points expire?

Yes, rewards points expire after 18 months. 

How long does it take for points to appear on my account?

Rewards points appear on your Rewards dashboard immediately after the redeeming action is completed. 

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