FAQs

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What is Trainwreck kratom?

A blended strain combining multiple vein types for a full-spectrum effect.

What are the main benefits of Trainwreck?

It delivers both stimulation and relaxation depending on dosage, making it versatile for different needs.

What is White Maeng Da kratom?

A highly energizing white vein strain known for boosting alertness and motivation.

What are the main benefits of White Maeng Da?

It enhances focus, mental clarity, and creativity while promoting physical energy.

Do rewards points expire?

Yes, rewards points expire after 18 months. 

If I purchase a combination of products for a subscription and/or items that are not under subscription, will there be a shipping charge?

If you add items without a subscription, shipping costs apply for orders under $100.

How do I change the payment options on my subscription?

To change the payment method on your subscription:

  1. Go to the Subscriptions tab in your Account.
  2. Click "View" on the subscription item you wish to edit. 
  3. Click on the Edit icon next to "Payment Details"
  4. Select the existing payment method you wish to use or add add a new card.
  5. If using an existing payment method, click on it and save your changes. If adding a new payment method, fill out your information and save your changes.

 

What is the order minimum for wholesale orders?

The minimum order value for wholesale orders is $500 per order.

How to I place a wholesale order?

Place a wholesale order by registering for a wholesale account online by clicking here or calling (305) 615-1194.  By creating an online account, you will be able to browse and purchase online at anytime.

I haven’t received my giveaway gift card.

While your gift card will usually get delivered to your email immediately after entering the contest, it could take up to 24 hours. If it has been more than one day since you signed up and you still haven’t received your gift card, please contact our customer support team

Can I pause my Build Your Own Bundle subscription?

Absolutely. Need a break? You can pause your subscription anytime and pick it back up when you’re ready—at the same locked-in price.

When will my pre-order ship?

Pre-orders typically ship once production is complete, which can take a few weeks after the order window closes. You can check the estimated ship date of your pre-order item on the product page, right under the "Pre-Order" button.

How can I see if the person I referred made a purchase?

To see if the person you’ve referred has already made a purchase with Diamond, head over to the Rewards tab in your account. There, you’ll see any Diamond points you’ve gained from purchases made by your referrals. Please keep in mind that purchases made by referees may not appear immediately on your dash. They will only appear once the order has been shipped. 

How long do THCV gummies stay in your system?

Metabolites of THCV last up to 90 days in your body, despite its effects lasting up to five hours. Common tests do not detect metabolites for several days. If you are a chronic user, you might still test positive after 30 days.

Can i fly with delta 10 gummies?

In some states, you can legally purchase Delta-10 THC if you travel to or from those states.

What is Delta 10?

Delta-10 is, much like Delta-8, a hemp-derived cannabinoid with a subtle buzz. Delta-10 THC is a sativa-like compound that offers users an energizing, amped-up experience that revs your creative juices. Unlike its cousin, its not made for relaxing. Delta-10 THC is an energizing compound that gets you moving, focused, and feeling like nothing can stop you. For those of you interested in finding out what its all about, you can try our new line of Hyper Delta-10 vapes and gummies.

Do Delta 8 carts expire?

Despite the fact that delta 8 can last up to 24 months when stored correctly, it can also start deteriorating after a couple of months.

Can i fly with Delta 8 gummies?

The majority of states allow Delta-8 in flights. However, you still need to be cautious if you plan to bring your favorite Diamond product. TSA will not be actively searching for Delta-8 to confiscate. The possession of Delta 8 THC is illegal in 13 states: Alaska, Colorado, Delaware, Idaho, Iowa, Montana, New York, Nevada, North Dakota, Rhode Island, Vermont, Utah, and Washington.

Can I return a gift card?

No, gift cards are non-refundable. 

Is THCA flower safe?

Yes, THCA flower is considered safe as long as it’s sourced from a reputable, transparent manufacturer. Before using THCA products, including flower, be sure to check for lab reports.