FAQ - Frequently Asked Questions About Delta-8 and CBD

FAQs

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Most common questions

What do different Order Statuses mean?

Your order status tell you the status of any order you’ve placed with us. Here’s a quick summary of what each status means:

  • Needs Manual Review: Your order was flagged for security reasons and is being manually reviewed by one of our agents to make sure everything looks good. This process usually takes a few hours and rarely ever more than 1 business day. Hang tight! 
  • Ready to Ship: Your order was processed and accepted, we’re working on preparing your products and sending them your way!
  • Pending Shipment: Your order was processed, prepared, and is waiting to be picked up by our carrier.
  • Partially Shipped: Part of your order has shipped and is on its way to you. Some items, however may arrive separately and at later dates.
  • Completed: Your order was processed, shipped, and sent out to you. You'll receive a tracking number for your order and should expect it to show up soon! 
  • Needs Payment: Your order was received, but we’re still awaiting payment to fulfill it. This status is usually related to a product subscription with a failed payment. You may need to update your credit card or other information. 
  • Canceled: Either you or a member of our team has canceled your order. You will not be charged and the order will not be fulfilled. If you didn’t cancel your order, please contact our customer support team.

My order status says "Needs Manual Review." What does this mean?

Your order was flagged for security reasons and is being manually reviewed by one of our agents. Once we confirm your order is not fraudulent and you are over the age of 21, your order will be approved and shipped.

If our agents require additional information to verify your account, you may receive a call from them. This usually only happens with first-time customers and once we verify your details, you're verified forever. This step is taken to prevent both, potential customers and existing customers from falling victim to fraud, scams, or theft. Age verification is required under federal laws and regulations. 

If our team determines that your order is not fraudulent and you are of legal age to consume our products, your order will be approved. If our team determines that your order is fraudulent or you are underage, or they can't get in contact with you after several attempts, your order will be canceled. 

This process usually takes a few hours and rarely ever more than 1 business day. No other action is needed from your side, just hang tight!

My order "Needs Payment." What does this mean?

Your order was received, but we’re still awaiting payment to fulfill it. This is usually related to product subscriptions with a failed payment. You may need to update your credit or debit card before we can process and ship your order.

To change your Subscription payment method: 

  1. Go to the Subscriptions tab in your Account.
  2. Click "View" on the subscription item you wish to edit. 
  3. Click on the Edit icon next to "Payment Details"
  4. Select the existing payment method you wish to use or add add a new card.
  5. If using an existing payment method, click on it and save your changes. If adding a new payment method, fill out your information and save your changes.

How do I earn points?

There are many ways to earn reward points! Here's a list of the easiest ways to earn:

  • Earn 500 points for creating an account.
  • Earn 2,500 points for referring friends who spend more than $50 on their first purchase, and an extra 2,500 points for every 5 people referred.
  • Earn 10 points for every $1 spent at our store.
  • Earn 100 points for leaving a review. 

Other questions

How to use Delta 8 oil?

Do not overcomplicate the use of delta 8 tinctures. If you wish to swallow it, you should hold it under your tongue for a few moments before swallowing. The substance can be swallowed directly, combined with a drink, or rubbed onto the skin.

Can you put Delta 8 oil in a vape?

Delta 8 oils are not always manufactured to be vaporized unless specified on the product label. The oils used in tinctures are not meant to be vaporized, even if your vaping device initially appears to work with them. Heavy oils are not absorbed into the lungs; they simply lay on top of the lining of the lungs, potentially leading to lipoid pneumonia. Under no circumstances should you try to vape tincture oil.

What are Delta 8 gummies?

Delta-8 gummies start slow and last long. You want to be careful because at first, you might think the gummy isn't working and be tempted to take more. But before you know it, you'll be buzzed or enveloped in a sea of wellness while feeling buzzed.

How long do Delta 8 gummies last?

Delta 8 Gummies last much longer than delta 8 vape oils or other products. They come up slowly but can last 8 or more hours as it metabolizes. You should go slow with delta 8 gummies. What to expect from delta 8 gummies depends on your own goals. What you get from edibles will differ from oil and capsules. While some of you are looking for specific help with gummies, others prefer the laid-back feel that comes from delta 8 THC. You should set your expectations early.

Do Delta 8 gummies get you high?

Although it gets you high, it is a milder buzz than Delta 9 THC. Furthermore, most Indica strains of marijuana make people sleepy rather than euphoric. In fact, Delta 8 THC undergoes the same metabolism as Delta 9 THC when heated. This means that statistically, they are exactly the same except for the fact that Delta 8 THC doesn't get you as high.

How long for Delta 8 gummies to kick in?

Most edibles based on cannabinoids can take a little longer to begin working. In most cases, you will begin to feel the effects within 30 minutes. However, it may take up to four hours for the effects to reach their peak.

Are Delta 8 gummies safe?

They are! Not only is delta 8 a hemp-derived cannabinoid, making it one of the safest compounds on the planet, but here at Diamond all of our products go through a rigorous third-party testing process. It's our guarantee to you that only the best delta 8 gummies make it to our store. Everyone loves delta 8 and one of the best ways to enjoy this all-natural hemp cannabinoid is with a gummy. Delta 8 gummies are one of the most popular ways to consume this buzzy cannabinoid as it offers you an instant feeling of excitement and euphoria.

Can i fly with Delta 8 gummies?

The majority of states allow Delta-8 in flights. However, you still need to be cautious if you plan to bring your favorite Diamond product. TSA will not be actively searching for Delta-8 to confiscate. The possession of Delta 8 THC is illegal in 13 states: Alaska, Colorado, Delaware, Idaho, Iowa, Montana, New York, Nevada, North Dakota, Rhode Island, Vermont, Utah, and Washington.

How long do Delta 8 gummies stay in your system?

Despite delta-8 THC's effects lasting up to five hours in your body, metabolites persist for up to 90 days. Metabolites are only detectable for a few days with common tests. You may still test positive after 30 days if you are a chronic user.

Are Delta 8 gummies addictive?

Delta 8 THC, like anything else, can be addictive if used inappropriately. There is a possibility that regular use of Delta 8 by some users could lead to dependency on the drug, which could cause withdrawal symptoms if the user tried to stop using it. This is common with all substances that affect the health of the body and brain.

How long does Delta 8 edible take to kick in?

A number of factors determine the time it takes for delta 8 edibles to kick in. It is imperative to take into account the user's body size and metabolism. Additionally, it can also depend on the previous use of the cannabinoid and individual tolerance levels. D8 edibles generally require 30 minutes or more to take effect. Depending on the individual, it may take several hours for the edible to break down and release the cannabinoids.

How long does Delta 8 edibles stay in your system?

Despite delta-8 THC's effects lasting up to five hours in your body, metabolites persist for up to 90 days. Metabolites are only detectable for a few days with common tests. You may still test positive after 30 days if you are a chronic user.

Are Delta 8 edibles safe?

Medically, pure delta-8 is just as harmless as pure delta-9. There is no safe amount (because of the lack of regulation), but from a practical standpoint, there is no safe amount.

Do Delta 8 edibles make you high?

The high associated with delta 8 THC edibles is more subdued than the one associated with delta 9 THC edibles, according to those who have tried them. The effects may include tiredness, relaxation, and hunger. Generally, users report feeling more clearheaded than with d9 THC, and these effects are predominantly localized to the physical body.

How to use a disposable Delta 8 vape pen?

To use the vape, all you need to do is find the button that lights up the Delta 8 THC in the pen. To use the vape, simply press the button and hold the mouthpiece in your mouth. It should light up as soon as you click the button, letting you know it's working.

Are disposable Delta 8 vapes safe?

They are! Not only is delta 8 a hemp-derived cannabinoid, making it one of the safest compounds on the planet, but here at Diamond all of our products go through a rigorous third-party testing process. It's our guarantee to you that only the best delta 8 disposables make it to our store. Everyone loves delta 8 and one of the best ways to enjoy this all-natural hemp cannabinoid is with a disposable vape. Delta 8 disposables are one of the most popular ways to consume this buzzy cannabinoid as it offers you an instant feeling of excitement and euphoria.