FAQs

Browse our knowledge base
to get answers to your questions.

Most common questions

How long do Deal of the Day flash sales last?

Most of our Deals of the Day run from anywhere between 4-6 hours every single day. On special occasions, some daily deals may last upwards of 12 hours.

Do you have lab reports for your products?

We lab test everything with third-party providers to ensure quality across our collection and carefully supervise the entire life cycle of all our cannabinoids and supplements, from seed to sale. That's the Diamond guarantee of safety and transparency.

You can check out all of our lab reports here.

What can I redeem my points for?

You can redeem your points on gift cards and other products. You can redeem rewards for as little as 2,500 points, or save up and get greater rewards for a larger amount of points.Β 

How do I redeem a gift card?

To redeem a gift card, all you need to do is enter your gift card code in the gift card field during checkout. To find your gift card code, visit the Your Orders tab or look through your email to find the code.Β 

My order "Needs Payment." What does this mean?

Your order was received, but we’re still awaiting payment to fulfill it. This is usually related to product subscriptions with a failed payment. You may need to update your credit or debit card before we can process and ship your order.

To change your Subscription payment method:Β 

  1. Go to theΒ Subscriptions tab in your Account.
  2. Click "View" on the subscription item you wish to edit.Β 
  3. Click on the Edit icon next to "Payment Details"
  4. Select the existing payment method you wish to use or add add a new card.
  5. If using an existing payment method, click on it and save your changes. If adding a new payment method, fill out your information and save your changes.

Is there a maximum limit quantity for Deals of the Day?

Yes. Because this deal is so extreme, it comes with a strict quantity limit per order to keep things fair and prevent stockpiling, usually 3 or less of the same product, though the number can depend based on the nature of the product.Β 

That means the Deal of the Day only applies when you add the maximum quantity allowed (or fewer) to your cart. If you go over that limit β€” even by one β€” the discount won’t apply at all, not even to the first few items. So to lock in the deal, make sure your cart stays within the limit.

How do I check my gift card balance?

To check your gift card balance, you can visit the Gift Cards tab on your account page. There, you'll see your active and inactive gift cards and the remaining balance of any gift cards currently active.Β 

Alternatively, you can visit our Gift Cards Balance page and enter your unique gift card code plus the email originally used to purchase the gift card. You’ll see your gift card’s remaining balance there as well.

What kind of products are included in your Deal of the Day sales?

Any product on our store, save for gift cards, is game! If there's a product you've been loving (or dying to try), keep your eyes peeled for our Deal of the Day; you just might get lucky!

Do gift cards expire?

Any gift card that you purchase does not expire. Free gift cards claimed from promotions or sales, however, expire within 30 days of claiming.

Are Diamond CBD products safe?

Absolutely. We only sell the best hand-selected, non-GMO, organically-grown hemp products.Β At our store, we prioritize the safety and quality of our products. All of our cannabinoids and supplements have been thoroughly tested by independent third-party labs to ensure they meet the highest standards for purity and potency.Β Our third-party partner labs test everything to ensure the utmost quality, safety, and purity.

To see all of our lab reports you can click here.

Other questions

What’s the cost of the CBD Wholesale program?

Wholesale orders must have a minimum purchase of $500. However, depending on the size of your order and the items purchased, certain discounts may be applied. Our goal at Diamond CBD is to make your CBD wholesale or wholesale delta 8 business as successful as possible, so call us if you have any questions.Β 

How to become a delta 8 wholesaler?

The good news is that hemp is legal in all 50 states, so you don't need a special license to sell Delta 8. You will need an authentic seller's license and registration as a genuine seller.Β 

Why the difference in legality between D8 and D9? Delta 8 THC is hemp-derived. Plus, it has no more than 0.3% THC - the highest allowed by law. In addition to having more substantial euphoric effects than CBD, D8 THC does not induce an intense buzz like D9 THC does.

When purchasing and selling Delta 8 THC products, check with your state to stay updated on transportation regulations. Each state has its own rules regarding Delta 8 THC.

The best way to profit reasonably from wholesale is to have a large customer base. Having a large clientele ensures a decent return on investment if you're a merchant with a seller's license.

However, we recommend that everybody who joins the wholesale venture be aware of their business and the risks they may incur.

What supplements give you energy?

While many of our delta 10 cannabinoids are known to give energy, we also have a number of cannabis-free supplements that promote your body's natural ability to focus and produce vitality. Our energy gummies are all-natural and can give you the energy boost you need to get through the day.

How many gummies should I take for sleep?

When using any of our rest gummies with melatonin or our CBD gummies for sleep we recommend two right before bedtime. Never take more than two as any more than that might make you feel too tired.

How many gummies should I take for weight loss?

When using any of our weight loss gummies with we reccommend starting with two every day before breakfast. Our all-naqtural weight loss gummies promote healthy eating and will help you lose weight naturally.

What is a supplement?

A supplement is a non-cannabinoid product. These products help with many different things from energy to rest and more. We have a wide selection of supplements available for you to look at and purchase.

What is kratom?

Mitrangyna specious is a tropical tree native to Southeast Asia, where it has been used in herbal medicine for centuries.Β 

How many melatonin gummies should I take?

It is important to follow the dosing instructions on the package of melatonin gummies or as directed by a healthcare provider. The recommended dose of melatonin can vary depending on the specific condition being treated and the individual's needs.

In general, it is generally recommended that adults start with the lowest possible dose of melatonin and gradually increase the dose as needed. The typical dose of melatonin for insomnia is between 0.5 mg and 5 mg, taken 30-60 minutes before bedtime. However, the appropriate dose may vary depending on the individual and the specific condition being treated.

Do melatonin gummies work?

There is some evidence to suggest that melatonin may be effective in improving sleep quality and reducing the amount of time it takes to fall asleep in people with insomnia and other sleep disorders. However, the effectiveness of melatonin can vary from person to person, and it may not work for everyone.

What are melatonin gummies?

Melatonin gummies are gummy candies that contain melatonin, a hormone that is involved in the regulation of the sleep-wake cycle. Melatonin is available in supplement form and is often used as a natural treatment for insomnia and other sleep disorders. Some people find that melatonin gummies are an easy and convenient way to take melatonin, as they are easy to chew and swallow and do not require water to swallow.

Melatonin gummies are typically formulated with a specific dose of melatonin, and the recommended dose can vary depending on the specific product and the individual's needs. It is important to follow the dosing instructions on the package of melatonin gummies or as directed by a healthcare provider and not to take more melatonin than recommended. Taking too much melatonin can cause side effects such as dizziness, headache, and nausea. It is also important to be aware that melatonin may interact with certain medications and may not be safe for all individuals. For example, melatonin may interact with blood thinners, blood pressure medications, and diabetes medications.