When you log in to check your order, it might have one of several different statuses, one of which is “pending.” If your order is “pending” that simply means that we have received your order and it is now waiting to be shipped.
Orders will typically ship out 24 to 48 hours after your purchase is placed. Once your order ships the “pending” status will change. It will be replaced by your tracking number. In addition, we will also email you your tracking information.
Your package will typically arrive within 2 business days, via UPS (UPS business class shipping terms applied).
Currently, Delta-8 products are not legal for sale or purchase in Alaska, Arizona, Arkansas, Colorado, Delaware, Idaho, Iowa, Montana, Rhode Island, and Utah. However, contact your state legislators and tell them about the wonder of Delta-8 and ask them to change the law today!
The product warranty is limited to those of the manufacturer. Please refer to the manufacturer website for details. Warranty does not cover collateral damage. Misuse, abuse, incorrect charging and other inappropriate use (failure to strictly follow the safety warnings and instructions set forth in this FAQ, within the packaging and its instructions, and contained on the manufacturer's website) of this product are not covered under any warranty. Lightfire Group LLC, and Kanger Wholesale USA and their affiliates make and extend no warranties or representations.
Batteries that lose 20 percent of their capacity must be removed from service and disposed of properly. We recommend that you inspect and replace your batteries often. Batteries which have been stored and not placed in service for two(2) months should be discarded and not be charged or used.
In addition to the basic list of best practices, please take note of the following:
Do not charge your battery packs in series. Charge each battery pack individually. Failure to do so may result in incorrect battery recognition and charging functions. Overcharging may occur, and fire may result.
When selecting the cell count or voltage for charging purposes, select the cell count and voltage as it appears on the battery label. As a safety precaution, please confirm the information printed on the battery is correct.
Example: The label on a 2-Cell battery pack in series will read charge as 2-Cell (7.4V) or may cause fire. You must select 2-Cell for charging.
Example: The label on a 3-Cell battery pack in series will read charge as 3-Cell (11.1V) or may cause fire. You must select 3-Cell for charging.
Selecting a cell count other than the one printed on the battery (always confirm label is correct), can cause fire.
You must select the charge rate current that does not exceed the battery's allowed charging current. (Please double check the battery's specification)