FAQs

You can either purchase a gift card the same way you would any other product! Simply visit our Gift Cards page and select your desired gift card balance amount.  If you’re part of our Rewards Program, you can use your points to redeem gifts, including gift cards.

There are many ways to earn reward points! Here's a list of the easiest ways to earn:

• Earn 500 points for creating an account.
• Earn 2,500 points for referring friends who spend more than $50 on their first purchase, and an extra 2,500 points for every 5 people referred.
• Earn 10 points for every $1 spent at our store.
• Earn 100 points for leaving a review (maximum 2 every 30 days).

Yes. Because this deal is so extreme, it comes with a strict quantity limit per order to keep things fair and prevent stockpiling, usually 3 or less of the same product, though the number can depend based on the nature of the product. 

That means the Deal of the Day only applies when you add the maximum quantity allowed (or fewer) to your cart. If you go over that limit — even by one — the discount won’t apply at all, not even to the first few items. So to lock in the deal, make sure your cart stays within the limit.

Your order was received, but we’re still awaiting payment to fulfill it. This is usually related to product subscriptions with a failed payment. You may need to update your credit or debit card before we can process and ship your order.

To change your Subscription payment method: 

1. Go to the Subscriptions tab in your Account.
2. Click "View" on the subscription item you wish to edit. 
3. Click on the Edit icon next to "Payment Details"
4. Select the existing payment method you wish to use or add add a new card.
5. If using an existing payment method, click on it and save your changes. If adding a new payment method, fill out your information and save your changes.

To redeem a gift card, all you need to do is enter your gift card code in the gift card field during checkout. To find your gift card code, visit the Your Orders tab or look through your email to find the code. 

You can redeem your points on gift cards and other products. You can redeem rewards for as little as 2,500 points, or save up and get greater rewards for a larger amount of points. 

Any product on our store, save for gift cards, is game! If there's a product you've been loving (or dying to try), keep your eyes peeled for our Deal of the Day; you just might get lucky!

To check your gift card balance, you can visit the Gift Cards tab on your account page. There, you'll see your active and inactive gift cards and the remaining balance of any gift cards currently active. 

Alternatively, you can visit our Gift Cards Balance page and enter your unique gift card code plus the email originally used to purchase the gift card. You’ll see your gift card’s remaining balance there as well.

Absolutely. We only sell the best hand-selected, non-GMO, organically-grown hemp products. At our store, we prioritize the safety and quality of our products. All of our cannabinoids and supplements have been thoroughly tested by independent third-party labs to ensure they meet the highest standards for purity and potency. Our third-party partner labs test everything to ensure the utmost quality, safety, and purity.

To see all of our lab reports you can click here.

Any gift card that you purchase does not expire. Free gift cards claimed from promotions or sales, however, expire within 30 days of claiming.

To enter our giveaway, you need to follow 4 simple steps: 

1. Submit your information to create an account in the designated form on this page.
2. If you don't have an account with us, check your email within a few minutes and verify your account information. If you already have an account with us, you can skip this step. 
3. Within 30 minutes, you'll receive an email with your free gift card details. You can check the Gift Card Balance page to find out how much credit you have by entering your gift card code and the email used to claim it.
4. Happy shopping!

Because we sell cannabis, mobile app stores won’t allow us to develop our own app. With virtual apps, also known as progressive web apps, however, we’ve found a way to give you all the benefits of a mobile app without breaking any rules!

So in short, we don’t have an app you can find in an App Store, but when you download our virtual app from our website on your phone, you can still get notified about your order, account, and even secret promotions!

To find out information on your order, you will need to contact us by email at support@diamondcbd.com or calling us at (305) 615-1194 and provide us with your order number.

Through our website, we currently accept Visa, Mastercard, and Discover.

CBD vape oil is a type of cbd that can be vaped (or inhaled) through a vape pen or cart. For those new to vaping, it is best to start with Diamond CBDs line of disposable CBD vapes of which there is a whole variety of choices. CBD vape oil users looking for something easy but a little more permanent can try a disposable CBD vape juice cartridge. Experienced users may choose to invest in a refillable vape pen. Here, a person can use CBD vape oils and flavors or mix in some CBD vape additive.

While it is not recommended that you ingest CBD vape oil - for that you should try CBD oil - no harm will come to you should you ingest any.

This is always a tough question. If your CBD vape oil has 0.3% THC there is always a chance you might pop for a false positive depending on how sensitive the test is. You shouldn't, but the chance is always there. You should always abstain for at least one week prior to drug testing

To vape CBD vape oil you will need either a pen or cart (cartridge) or either vaping device such as a vape mod. YOu need to hear up the vape oil to the right temperature so it vaporizers and can be inhaled.

To change temperature press the button 3 times. Continue to do this until you reach your desired temperature.

Vape cartridges clog when excess vapor cools and then condenses along the walls of the inner cartridge. It then solidifies into oil, causing a buildup in the airway or blockage.One way to prevent this is to continue pulling air through the cartridge for a few seconds with every puff. The extra draw of cool air will help to keep your cartridge clean and clear, preventing blockage from ever occurring. It is the best way to care for your vape products.Many people like to draw too hard on their vapes, which can also cause blockage. Pull a bit softer to prevent blockage or flooding of your cartridge.If your CBD or Delta-8 THC vape cartridge already has a blockage, then you will need to clean it. The best way to do this is to gently scrape out the excess residue with a toothpick, gently scraping it out of the cartridge.