FAQs

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Most common questions

How do I refer someone to Diamond CBD?

To refer someone to shop with us, head over to your account and click on the Rewards tab. There, you’ll find an option to enter any email address you’d like. Click “Invite” after adding all email addresses and we’ll take it from there! They’ll receive an email with an invitation to join Diamond’s reward program (and a 60% OFF coupon to use on their first purchase!). There are no limits to the number of referrals and rewards. You can refer as many people as you want! 

What do I get for referring someone to Diamond CBD?

By referring someone to shop with Diamond CBD, you’ll get 2,500 Diamond points ($25 value) once they create an account and make a purchase of $50 or more. For every 5 people referred who have made purchases reaching or exceeding the $50 threshold, you’ll get an extra 2,500 Diamond points for a total of $150 in Diamond points!

Other questions

How do I earn points with referrals?

It's simple! Once the person you referred signs up using your link and spends over $50 on a purchase, you'll get 2,500 reward points. 

How do referrals work?

When you go to your Account and click the Rewards page, you'll find a block that allows you to enter a friend's email. Once you type that email and click Invite, they'll get an email inviting them to create an account on Diamond CBD. From there, all your friend needs to do is create their account and spend at least $50 on a purchase. Once your friend has completed these steps, you'll get an email letting you know you've accumulated 2,500 points!

Someone I referred made a purchase but I didn’t get a reward.

There could be a few reasons you haven’t gotten a reward after your referee has made a purchase.

  1. The order hasn’t shipped.
  2. They didn’t spend $50 or more.
  3. They didn’t use your referral code during checkout.

If the person you referred made a $50+ order, used your code, and has already gotten their order shipped, please contact customer support for further assistance. 

Is there a limit to how many people I can refer to Diamond?

No, you can refer as many people as you’d like to Diamond CBD! For every person you refer, you get 2,500 Diamond points ($25 value), and for every five people that join using your referral code, you get an extra 2,500 Diamond points for a total of $150 in Diamond points. 

How can I see if the person I referred made a purchase?

To see if the person you’ve referred has already made a purchase with Diamond, head over to the Rewards tab in your account. There, you’ll see any Diamond points you’ve gained from purchases made by your referrals. Please keep in mind that purchases made by referees may not appear immediately on your dash. They will only appear once the order has been shipped.