FAQs

No matter what sale we are running, we'll always ensure that you receive the highest discount possible here at Diamond CBD. We always honor the highest promotion to ensure you get the most savings. For example, if we're running a 45% OFF sale, and you have a coupon for 50% OFF, we will always honor your coupon.

However, we do not allow customers to stack coupons and promotions. So, in the example above, you cannot add your 50% OFF coupon to the 45% OFF sale for 95% OFF (though it would be nice!). In that situation, the highest of the two discounts will be applied to your final bill. 

If we run a Buy 1 Get 1 FREE (BOGO) sale, and you have a coupon for 55% OFF, we'll honor the 55% OFF instead of the BOGO sale. This is because a BOGO is, essentially, a promotion for 50% OFF two products, which is trumped by the 55% OFF coupon. As previously stated, the highest of the two discounts will be applied to your final bill. 

As a reminder, Gift Cards are exempt from all promotions and coupons. Happy shopping!

The Deal of the Day is Diamond’s biggest daily discount — and yes, we’re often selling it at a loss. Each day, we spotlight one featured product for a limited-time flash sale, typically lasting just 4 to 6 hours.

These exclusive offers can slash prices by up to 85% off, with some products dropping as low as $1. It’s our way of saying thanks to our fans — with a deal that’s almost too good to be true.

Because this deal is so extreme, it comes with a strict quantity limit per order to keep things fair and prevent stockpiling.

That means the Deal of the Day only applies when you add the maximum quantity allowed (or fewer) to your cart. If you go over that limit — even by one — the discount won’t apply at all, not even to the first few items. So to lock in the deal, make sure your cart stays within the limit.

We recommend acting fast — once the deal expires or sells out, it's gone. A new product drops every day or so, so check back often and don’t sleep on a steal.

We run sales and promotions constantly so check back often.

We only accept in-house coupons from our company. We do not accept third-party coupons or coupons from any other company.

Coupon codes are always entered and applied prior to making final payment. Once final payment is made a coupon cannot be applied after the fact, so please be careful when entering any codes.

No, customers may only take advantage of one coupon, promotion, or discount at a time, and may not stack any or all of the above.

It depends on the promotion. While the bulk of our coupons are both time sensitive and for one use only, there may be some exceptions. You should assume that your coupon will expire and cant be used more than once unless otherwise noted. Please check our website or with customer service for more information on specific coupons.

Although your discount code has expired, we come out with new discounts weekly. Be on the lookout for future discount codes! If you're ever experiencing trouble purchasing with a discount code don't hesitate to contact us.

No, as most of our promotions are time sensitive. A sale is only for the specified time period regardless of whether or not a product is in stock.

Our coupons are limited to one per customer, per sale. Any attempts to reuse a coupon or discount code via multiple accounts or addresses will render any all discounts invalid and will result in a canceled order.