Like so many of you, we have spent the last several weeks learning about the coronavirus (COVID-19), how it is impacting our world, and most importantly, how it affects our employees, customers, and communities.

We want you to know that your health and safety is our top priority, and therefore we are making any necessary adjustments to our work and operations.

 

OPERATIONS & RESOURCES

We understand that during these stressful, unprecedented times, it is more important than ever that our customers get access to the CBD products they rely on for their mental and physical wellness. It is because of this that we have chosen to continue to service our community and maintain our operations running.

To ensure that your CBD regimen remains uninterrupted, most orders will ship within 24 hours via 2-day shipping. We are committed to supporting your CBD needs, and in addition to ensuring a reliable fulfillment and shipping process, our blog continues to serve as an important and trustworthy informational resource to those just beginning their CBD journey or looking to educate themselves further about CBD, its uses, benefits, laws, and more.

 

PRECAUTIONS

Like many others, we’re taking guidance from the CDC, which recommends regular cleaning as one of the most important preventive measures we can take. We’ve always taken great pride in our clean and well-run production and distribution centers, and we know this is more important than ever right now.

We are closely following the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus. In accordance with national and local direction, all non-essential staff are working from home, and remain committed to safely sustaining your access to our products online. We have also shared specific instructions with our team on the importance of washing their hands, wearing gloves, and staying home if they feel sick or are returning from an area of the world identified as posing a coronavirus-related risk. Per CDC recommendations, we will ask employees who have traveled to such locations or have been exposed to others who have traveled to such locations to self-quarantine for 14 days. Additionally, we have increased the frequency of full-building cleaning with CDC-approved disinfectants.

 

OUR COMMUNITY

While this remains a challenging time for us all, we are inspired by the support of our community. We’d like to thank our teams who have continued to serve all of our customers over the past few weeks with enthusiasm and dedication. As we continue, we greatly appreciate our e-commerce, distribution center, client services, and supply chain personnel for their strength and resilience.

We are continuing to monitor any developments, and will be sure to update our customers as needed. Our thoughts are with those affected by the coronavirus, and we hope you and your families remain safe and in good health during these times.

If you have any questions, please do not hesitate to contact our Customer Service team at [email protected] for regular orders, or [email protected] if you are a wholesale customer.