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To change temperature press the button 3 times. Continue to do this until you reach your desired temperature.

Vape cartridges clog when excess vapor cools and then condenses along the walls of the inner cartridge. It then solidifies into oil, causing a buildup in the airway or blockage.One way to prevent this is to continue pulling air through the cartridge for a few seconds with every puff. The extra draw of cool air will help to keep your cartridge clean and clear, preventing blockage from ever occurring. It is the best way to care for your vape products.Many people like to draw too hard on their vapes, which can also cause blockage. Pull a bit softer to prevent blockage or flooding of your cartridge.If your CBD or Delta-8 THC vape cartridge already has a blockage, then you will need to clean it. The best way to do this is to gently scrape out the excess residue with a toothpick, gently scraping it out of the cartridge.

Li-ion and Polymer batteries and packs may explode and cause fire if misused or defective. We require all buyers/users of Li-ion batteries and packs to be professionals and have the capability to handle an emergency.You must follow our instructions exactly as listed on the manufacturer's product page to control charging and discharging current.

To turn on your new vape pen press it 5 times until you see the pen light blinking.

We store and ship our cartridges upside down to prevent leaking. In many cases, this will force air upwards to surround the cotton wick. You will need to flip and prime the cartridge before the first use, or else the cotton will burn before the oil, causing a burnt taste and smell. If you do have a burnt taste or smell, it should dissipate within the first 15 or so puffs.

Starting in April 2021, we began shipping vape products via USPS due to new federal laws concerning vaping products. Effective April 5, 2021, UPS will not transport vaping products to, from or within the United States due to the increased complexity to ship those products, we wrote in a recent blog. You can read more here.

The PACT Act is a new law passed by the federal government that places additional requirements on the shipping of vape and tobacco products. Diamond CBD is in full compliance with all state and federal laws.

Once your battery is charged fully and you find a desirable temperature, you are ready to use your new pen. To use it, press down on the button and hold it while you inhale.

Your batteries should always be used at the following temperatures:32 to 113-degrees Fahrenheit Discharge: 32 to 140-degree FahrenheitLet the batteries cool down to an ambient temperature before charging. During discharge and handling of batteries, do not exceed 160-degree Fahrenheit.

To turn off your vape pen, press the button 5 times until you see the blinking light again.